18 Nov

Customer Service Officer Jobs Vacancy in Reddys Foundation Warangal

Position
Customer Service Officer
Company
Reddys Foundation
Location
Warangal TS
Opening
18 Nov, 2018 30+ days ago

Reddys Foundation Warangal urgently required following position for Customer Service Officer. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.

Follow the online directions, complete all the necessary fields, and provide all relevant information so your application is submitted correctly. When you click the 'Apply this Job' button (open in new window) you will be taken to the online application form. Here you will be asked to provide personal and contact details, respond to employment-related questions, and show how you meet the key selection criteria.

Customer Service Officer Jobs Vacancy in Reddys Foundation Warangal Jobs Details:

Job Description

1. Will be responsible for generating leads and converting it into clients.

2. Will be required to do direct sales through cold calling and meeting customers for conversions.

3. Will be responsible for acquisition of new customers.

4. Will be the first point contact to the customer for all his document submission requirements both before sanction and disbursement of the loan.

5. Will be responsible to visit the customer place, assess the credit profile, complete online loan application process for potential clients.

6. Generate prospects for repeat / follow on loans from the existing customers.

7. Ensure all clients in the portfolio are regular on payments, with no delinquency.

8. Follow-up with non-payment clients and ensure 100% loan repayment.

9. Manage Customer and stakeholder relations in accordance with agreed Service Level Agreements.

10. Provide Financial Literacy and need based business development advisory support to clients.

11.Take initiative in understanding the needs of clients and guide the organization in new product development.

12. Any other duties assigned by the Supervisor.


Qualifications

The person should be a Graduate/MBA from a recognised institution with 2 to 3 years of experience in financial services delivery – Banks and other financial institutions.


Additional Information

The person should have Functional Competencies on the following:-

1) Functional Competencies on sale of small ticket Micro Enterprise Loans

Competative Salary will be provided.


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