17 Nov

Engagement Manager Jobs Vacancy in Biz Mumbai

Position
Engagement Manager
Company
Biz
Location
Mumbai MH
Opening
17 Nov, 2018 30+ days ago

Biz Mumbai urgently required following position for Engagement Manager. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.

Follow the online directions, complete all the necessary fields, and provide all relevant information so your application is submitted correctly. When you click the 'Apply this Job' button (open in new window) you will be taken to the online application form. Here you will be asked to provide personal and contact details, respond to employment-related questions, and show how you meet the key selection criteria.

Engagement Manager Jobs Vacancy in Biz Mumbai Jobs Details:

We are looking out for Engagement Manager who are sound with good communication skills and a close fit to the job description below:


Role specifications

Single point responsibility for the engagement
– Fulfilment of engagement commitments – timelines, deliverables, quality, process compliance
– Maintain customer satisfaction level for the engagement
– Plan activities for the engagement based on the customer expectations, customer future plans
– Discuss the plans with the customer to arrive at common understanding and expectations from the engagement from time to time
– Plan resources as per the needs of the engagement
– Day to day management of the engagement for work scheduling, work allocation, progress tracking
– Adapt and implement processes relevant for the engagement, ensure compliance against the processes

Team leadership for the engagement
– Lead the team assigned to the engagement
– Ensure team member productivity, motivation, retention
– Project self as the team leader to the customer for the engagement
– Communication with the customer for the engagement as the overall leader for the engagement


ABC

Engagement role fulfillment expectations
– Domain knowledge of the customer’s business
– Functional knowledge of the solutions proposed / working from C2L BIZ stable
– Ability to lead discussions with the users for business / functional requirements related to the engagement commitments
– Ability to investigate, help the team members to investigate any finding reported by the customer associated with the engagement

Commercial aspects of the engagement
– Ensure achievement of budgeted cost / profitability of the engagement
– Relate with the account manager for ensuring commercial interests of C2L BIZ are protected
– Work along with account manager to help in commercial growth of the relationship with the customer


Educational Qualification:

MBA / MMS / PGDBA (mandatory first class throughout in academics)

Experience:

9 to 12 years

Job Location:

Mumbai / Pune (May get posted at client site across the world during the period of assignment. The job may involve travel.)


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