10 Nov

Immediately Required Candidates For Customer Support Role Pune Jobs Vacancy in Hindhuja Global Solutions Pune

Position
Immediately Required Candidates For Customer Support Role Pune
Company
Hindhuja Global Solutions
Location
Pune MH
Opening
10 Nov, 2018 30+ days ago

Hindhuja Global Solutions Pune urgently required following position for Immediately Required Candidates For Customer Support Role Pune. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.

Follow the online directions, complete all the necessary fields, and provide all relevant information so your application is submitted correctly. When you click the 'Apply this Job' button (open in new window) you will be taken to the online application form. Here you will be asked to provide personal and contact details, respond to employment-related questions, and show how you meet the key selection criteria.

Immediately Required Candidates For Customer Support Role Pune Jobs Vacancy in Hindhuja Global Solutions Pune Jobs Details:

Job Summary

Hinduja Global Solutions is an Indian pure play business and service provider headquartered in bangalore, and part of the Hinduja Group. Formerly known as HTMT Global, the company re-branded itself as HGS in line with the group policy. It has over 40000 loopemployees worldwide with a large employee base in India.

Responsibilities and Duties

Big Basket

Job Description

Department Customer Service Role

Customer Support Executive

About Us Bigbasket.com (Innovative Retail Concepts Private Limited) is India’s largest online food and grocery store. With over 18,000 products and over a 1000 brands in our catalogue you will find everything you are looking for. Right from fresh Fruits and Vegetables, Rice and Dals, Spices and Seasonings to Packaged products, Beverages, Personal care products, Meats – we have it all.Choose from a wide range of options in every category, exclusively handpicked to help you find the best quality available at the lowest prices. Select a time slot for delivery and your order will be delivered right to your doorstep, anywhere in Bangalore, Hyderabad, Mumbai, Pune, Chennai, Delhi, Noida, Mysore, Coimbatore, Vijayawada-Guntur, Kolkata, Ahmedabad-Gandhinagar, Lucknow-Kanpur, Gurgaon, Vadodara, Visakhapatnam, Surat, Nagpur, Patna, Indore and Chandigarh Tricity You can pay online using your debit / credit card or by cash / sodexo on delivery. We guarantee on time delivery, and the best quality Department Overview Customer care is the first point of contact to customers and ensuring their satisfaction with service.

Key Responsibilities 1. Responsible for receiving inbound calls and address customer queries. 2. Answer calls professionally to provide information about products and services. 3.Understanding customer requirements. 4.Providing the right customer experience

Skills and Competencies 1.Excellent verbal communication, telephone etiquette, fluency in English and Hindi language, persuasive skills, listening skills, service orientation, Integrity. 2.Knowledge of customer service principles and practices. 3.Customer service orientation. 4.Ability to listen and active problem solving skills 5.Good interpersonal skills 6.Ability to handle pressure 7.Attention to detail and accuracy. 8.Flexible in shifts (7am to 11pm) 6 days a week Education and

Required Experience, Skills and Qualifications

Experience

12th Pass or Fresh Graduate Or

10th with 2 years experience in Customer care/ Telecalling/Telemarketing/ Domestic BPO/ Customer Engagement process or domain

Job Location Pune

Requirement Education

Education Type12th Education

Education12th

Any Specialization

Fresher and Experience.

Package-Upto-2LPA

Benefits

As per MNC norms

Job Type: Full-time

Salary: ₹12,000.00 to ₹17,000.00 /month

Education:

  • Higher Secondary(12th Pass) (Required)

Language:

  • English (Required)
  • Hindi (Required)


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