19 Sep

Hosting Data Centre Analyst Senior System Administrator Infrastructure Delivery Jobs Vacancy in Hsbc Pune

Hosting Data Centre Analyst Senior System Administrator Infrastructure Delivery
Pune MH
19 Sep, 2018 30+ days ago

Hsbc Pune urgently required following position for Hosting Data Centre Analyst Senior System Administrator Infrastructure Delivery. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.

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Hosting Data Centre Analyst Senior System Administrator Infrastructure Delivery Jobs Vacancy in Hsbc Pune Jobs Details:

Role Purpose (overall high level summary of the role)

The Hosting & Data Centre Analyst (H&DCS) role is to support the Technical Architecture function within H&DCS and Data Centre Management (DCM). This includes supporting the delivery of a diverse range of projects covering Hosting, Cloud, and Data Centres as well as process improvements within H&DCS and DCM. The role holder will be responsible for the day-to-day governance of various operational frameworks and systems within H&DCS and DCM as well as assisting with delivering monthly reporting requirements. The role holder will also provide cover when the Technical Architect is unavailable.

Principal Accountabilities: Key activities and decision making areas

Typical Targets and Measures

Impact on the Business / Function

Technical Architecture (70%)
Support the Technical Architect to deliver projects, including:
  • Perform ad-hoc data analysis (mostly Excel based)
  • Liaise with other domains to acquire information and understand processes
  • Assist in documentation and presentation preparation
  • Assist the development of governance and frameworks (mostly SharePoint based)
  • Evolve the SharePoint site and liaise with the SharePoint team to leverage the maximum benefit of the technology
  • Assist in the evaluation of technical products and solutions in support of the technical strategy.
  • Keep up-to-date with the technological developments in the Hosting & Data Centre space

Framework & Governance Support (20%)
  • Contact point for requests and issues with frameworks and governance
  • Troubleshoot issues with frameworks
  • Ensure that data is consistent and accurately maintained

Monthly Governance (10%)
  • Undertake the monthly update of the global Whitespace Inventory (Horizon Plus)
  • Undertake the monthly data extract from group Systems
  • Support the production of the monthly reporting

  • Timely and high quality solutions to issues
  • Timely delivery of monthly governance
  • Knowledge of Hosting, Data Centres, and Technical Architecture

Customers / Stakeholders

  • Frequently communicate with other domains and with senior management (GCB3/4), both verbally and in writing
  • Develop and maintain relationships with other relevant domains whose processes and data we interact with

  • Communication is clear and effective
  • Confidence in communicating with senior management
  • Tenacity in pursuing information and solutions

Leadership & Teamwork

  • Effective team work within the global matrix’ed domains of H&DCS and DCM
  • Support the H&DCS and DCM Leadership Teams
  • Support and work as part of the wider DC&O team based in Pune
  • Work as part of the larger architecture community
  • Provide advice on frameworks and governance where required
  • Assist the department with technical knowledge (Excel, SharePoint)

  • Participation in team activities
  • Demonstration of team spirit providing support and guidance to team members where applicable
  • Ability to work without day-to-day supervision

Operational Effectiveness & Control

  • Ensure compliance with all relevant internal instructions (FIMs, GSMs, circulars) and external regulatory requirements, including the management of operational risk and adherence to the HSBC standards of ethical behavior.
  • Ensure policy, procedures and standards of conduct are understood and appropriately implemented
  • Adhere to all standards, process and procedures
  • Improve processes by continuously reviewing for efficiency and introducing change to enhance procedures

  • All initiatives implemented in adherence to compliance, regulatory and audit standards.
  • By adherence to all relevant procedures, keeping appropriate records and, where appropriate, by the timely implementation of internal and external audit points, including issues raised by external regulators.
  • Regulatory and compliance Management Standard adhered to and evidenced.

Major Challenges (The challenges inherent in the role that require a continual test of the role holder’s abilities)

  • Supporting deliverables in a dynamic, fast paced, environment
  • Working with multiple stakeholders to develop holistic and effective architecture, frameworks, and governance
  • Ability to work on several initiatives in parallel ensuring that target dates are met or any delays are communicated proactively

Role Context (The environment and operating conditions of the role including the extent of guidance and authority)

  • H&DCS covers two primary functions:
    • The governance of all Whitespaces which contain IT hardware supporting HSBC. This includes external Data Centres such as CSPs and SaaS providers
    • The strategy for Hosting & Data Centres
  • DCM covers the operation of internal Data Centre Estate

  • The role holder will receive direction and guidance from the H&DCS Technical Architect but will be expected to work unsupervised on assigned initiatives
  • The primary responsibility over the various frameworks and tooling will be transferred to the role holder as their experience develops. The target end-state is for the Technical Analyst to have responsibility for the frameworks and tooling within H&DCS whilst the Technical Architect maintains overall accountability
  • The role holder will have authority to liaise with other domains on behalf of H&DCS when discussing appropriate topics

Management & Leadership of Regulatory, Compliance & Operational Risk (Operational Risk / FIM requirements)

Demonstrate understanding, knowledge and awareness of escalation requirements and procedures on Regulatory & Compliance matters. Maintain awareness of operational risk and minimize the likelihood of it occurring including its identification, assessment, mitigation and control, loss identification and reporting in accordance with section B.1.2 of the Group Operations FIM .

Observation of Internal Controls (Compliance Policy / FIM requirements)

Maintain and observe HSBC internal control standards, implement and observe Group Compliance Policy, including the timely implementation of recommendations made by internal/external auditors and external regulators. Foster a compliance culture and implement Group Compliance Policy by Supporting the management of compliance risk in liaison with the Head of Group Compliance, Regional Compliance Officer, Area Compliance Officer or Local Compliance Officer, support management with ensuring adequate compliance resources are in place, training is undertaken and relations are optimized with regulators.

Role Dimensions (e.g. balance sheet size, lending/expenditure limits, size/volume of transactions, budget. in USD’000 )

  • All Whitespace is in scope although the emphasis is on Data Centres

Headcount reporting to this role
(All staff in the dept/section, including direct & indirect subordinates. Do not include dotted/functional reportees headcount here.)



Dotted/functional reportees to this role, if any (state title of the job) :

Knowledge & Experience / Qualifications ( For the role – not the role holder. Minimum requirements of the role.)

A. Secondary School B. University (BA) or (BS) C. Post Graduate (Masters)

A. Two years or less B. Two to five years C. Five to ten years D. Over ten years

  • Awareness of Service Management including Problem, Change and Incident Management
  • Awareness of HSBC organisational structure and how to navigate it
  • Awareness of HSBC rocesses and how to initiate them
  • Awareness of Data Centres and IT technolonigies
  • Awareness of project mangement
  • Awareness of ITIL
  • Good knowledge and experience of PC and Office applications (Word, Excel, PowerPoint, Outlook)
  • Good knowledge and experience of Excel
  • Good verbal and written communication skills
  • Basic knowledge and experiece of programming (any language)
  • Basic knowledge of SharePoint and Nintex development
  • Proven troubleshooting experience
  • Proven ability to work unsupervised

  • Advanced knowledge and experience of Excel
  • Good knowledge and experience of VBA (within Excel)
  • Good knowledge of SharePoint and Nintex development
  • Proven experience of communicating with management grades (GCB3/4)
  • Proven ability to build relationships with key stakeholders
  • Existing contacts in multiple HOST domains
  • Experience working in a Data Centre or aligned function



  • Company: Hsbc
  • Location: Pune MH
  • Added: 30+ days ago

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