15 Oct

Manager Retail Collections Jobs Vacancy in Tata Capital Bengaluru

Position
Manager Retail Collections
Company
Tata Capital
Location
Bengaluru KA
Opening
15 Oct, 2018 30+ days ago

Tata Capital Bengaluru urgently required following position for Manager Retail Collections. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.

Follow the online directions, complete all the necessary fields, and provide all relevant information so your application is submitted correctly. When you click the 'Apply this Job' button (open in new window) you will be taken to the online application form. Here you will be asked to provide personal and contact details, respond to employment-related questions, and show how you meet the key selection criteria.

Manager Retail Collections Jobs Vacancy in Tata Capital Bengaluru Jobs Details:

A) Core Responsibilities:

  • Achieve Collection Targets
o Achieve collection targets on various parameters like resolution, flows, credit cost and roll rates (depending on the bucket)
o Ensure that the NPA's are kept at minimum trigger levels
o Increase fee income / revenue and reduce vendor payouts
o Conduct asset repossession as per policy and process based on section 9 (court receivers)
o Represent the organization in front of legal/ statutory bodies as required by the legal team
  • Customer Interaction
o Visit critical/complex customers and manage the collection process
o Follow up with customer for reasons for defaulting
o Ensure quick resolution of customer issues and complaints
  • Vendor/Agency Management
o Allocate work to the field executives and ensure that all the agencies in the location perform as per defined SLA
o Ensure payments, Audit receipts get deposited within the defined SLA.
o Collect feedback from the agency on a daily basis
o Ensure timely MIS repor

Job Description Desired attributes :
  • Communication Skills
  • Team building/Team Management skills • High motivational level and needs to be self starter
  • Product and industry knowledge
  • Negotiation Skills • Geographical knowledge and accessibility
  • Basic understanding of the Legal framework
Desired attributes :


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