24 May

Senior Customer Service Executive Jobs Vacancy in Hcl Technologies Noida

Position
Senior Customer Service Executive
Company
Hcl Technologies
Location
Noida UP
Opening
24 May, 2018 25 days ago

Hcl Technologies Noida urgently required following position for Senior Customer Service Executive. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.

Follow the online directions, complete all the necessary fields, and provide all relevant information so your application is submitted correctly. When you click the 'Apply this Job' button (open in new window) you will be taken to the online application form. Here you will be asked to provide personal and contact details, respond to employment-related questions, and show how you meet the key selection criteria.

Senior Customer Service Executive Jobs Vacancy in Hcl Technologies Noida Jobs Details:

Job Description

Able to work independently and efficiently to meet defined SLA | Responsible for meeting productivity matrices and quality standards as per defined quality norms | Attendance | Training & Self Development | Team Player | | | (1.) Attendance/Login Hours/Unsechduled Leave (2.) Improving skill level throughSelf development / nominating training programs
Skill reverification Tests (3.) Meeting Quality Scores
and bringing Innovation & Process Improvement (4.) The individual should be able to work effectively in a team whilst enthusing others to do the same for achievement of common goals of the team (5.) To consistently meet or exceed all agreed Productivity parameters as defined for the process.

Qualification

BA


Skill (Primary)

Domain Competencies (BSERV )-MPE-Attract & Retain Customers


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