13 Jan

Technical Support Engineer For Network Integration Company Jobs Vacancy in Semi Tech Process Bangalore Provizor Bengaluru

Semi Tech Process Bangalore Provizor Bengaluru urgently required following position for Technical Support Engineer For Network Integration Company. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.

Follow the online directions, complete all the necessary fields, and provide all relevant information so your application is submitted correctly. When you click the 'Apply this Job' button (open in new window) you will be taken to the online application form. Here you will be asked to provide personal and contact details, respond to employment-related questions, and show how you meet the key selection criteria.

Technical Support Engineer For Network Integration Company Jobs Vacancy in Semi Tech Process Bangalore Provizor Bengaluru Jobs Details:

Job description:
Provide Technical Support for a client, who is a Leader in Data Recovery and Backup software solutions for their Global English customers in a 24X7 environment.

You will be responsible for providing Level 1 technical support to customers globally, on issues such as Installation, Configuration, Licensing and administration related issues
You must possess excellent Troubleshooting, and Customer Handling skills, and working knowledge about Operating Systems
Back up and Recovery Application level Support
Excellent Troubleshooting and Customer handling skills are paramount, as you will be working with customers across the globe
Ability to collaborate, and troubleshoot in a Linear and logical way
Providing Support on licensing issues which are non-technical in nature

Any Graduate fresher/UG with 6months experience in a leading BPO/Call Centre environment troubleshooting Desktop/Application for leading Technology Companies

Hands on experience on working with Windows OS will be an added advantage

Knowledge on

o Microsoft Operating System (Windows XP/Vista/Windows 7)

o Knowledge of Back up Technology is an added advantage

o Familiarity with PC Diagnostic tools viz Webex, Team viewer, Live Meeting, etc
o Certifications like MCSE/MCP/A++(Computer) will be an added advantage
You should be result oriented, with a professional work attitude, and possess good communication skills {Verbal and Written}

Salary: INR 2,25,000 - 3,50,000 P.A.
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Voice
Role: Associate/Senior Associate -(Technical)
Employment Type: Permanent Job, Full Time
Keyskills: bpo call center calling technical support desktop troubleshooting communication skills customer handling windows os technical support engineer

Desired Candidate Profile

Doctorate - Doctorate Not Required


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