13 Jan

Applications Support Intermediate Analyst Jobs Vacancy in Citi Pune

Position
Applications Support Intermediate Analyst
Company
Citi
Location
Pune MH
Opening
13 Jan, 2018 4 days ago

Citi Pune urgently required following position for Applications Support Intermediate Analyst. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.

Follow the online directions, complete all the necessary fields, and provide all relevant information so your application is submitted correctly. When you click the 'Apply this Job' button (open in new window) you will be taken to the online application form. Here you will be asked to provide personal and contact details, respond to employment-related questions, and show how you meet the key selection criteria.

Applications Support Intermediate Analyst Jobs Vacancy in Citi Pune Jobs Details:

Primary Location: India,Maharashtra,Pune
Education: Bachelor's Degree
Job Function: Technology
Schedule: Full-time
Shift: Day Job
Employee Status: Regular
Travel Time: Yes, 10 % of the Time
Job ID: 17066873
Description

Required Experience:
5+ years work experience in Technical Production Support roles preferably within a large scale, global financial services organization
3+ years’ experience in large scale enterprise application development, preferably in financial domain
Senior level experience as a member of a Production Support group in a high availability/mission critical environment
Experience in providing communications across business and technology stakeholders at varying levels, across a medium to large scale enterprise
Production support experience in specific wealth management application domains is highly desired
Experience in working with various interfacing teams across multiple locations and time-zones
Experience in supporting multiple applications, establishing ITIL best practices processes and procedures
Experience in planning, designing and executing effective support and process models
Understanding of Software process Models like Agile, Waterfall etc.
Experience in supporting varied technologies from Mainframe, client-server to distributed systems
Experience in Analyzing and Correcting Data
Experience in Incident, Problem Management: Incident tracking and reporting; Problem tracking and reporting until resolution to ensure reduction of production Incidents
Experience in or participation in Capacity Planning, Re-Engineering, Performance Fine Tuning and Cost Optimization is desired
Experience in setting up and working with Diagnostics and Analytical tools like HP Diagnostics, ITRS, RTView etc. that improves efficiency. Automated Deployment tools like uDeploy etc.
Experience in Infrastructure Migrations: Hands on experience in planning and executing DB Migrations, Server Migrations, Version Upgrades from the production support perspective
Experience in change and Release Management: Ensure timely Review and Sign off on all application related changes, Ensure proper deployment within the timeline and post implementation Application Availability
Experience in Planning and Executing the COB test of in house applications and Vendor Applications involving multiple data centers, stake holders, Multiple locations and time zones
Experience in dealing with Vendor Application Teams: Co-ordinate with Vendor Support teams on Vendor Application issues and Version upgrades

Desired Personal Skills:
Ability to work in an Offshore/Onsite support model
High attention to detail
Ability to develop collaborative relationships and communicate to management in a clear, concise manner
Ability to maintain high standards despite pressing deadlines.
Ability to solve problems quickly and efficiently
Ability to step back and understand the context of problems before applying analytical skills to address the issues
Strong knowledge of general business, corporate and government cultures
Ability to handle highly sensitive, confidential and non-routine information
Self-starter with excellent anticipation skills; problem solving; follow up
Demonstrated dependability and sense of urgency about getting results
Demonstrates high degree of integrity and confidentiality
Strong organizational skills
Comfortable working in a sometimes hectic, high pressure environment
Ability to work well under pressure, adapt to unexpected events, prioritize and multi-task in a deadline driven environment
Must be able to prioritize a variety of time-sensitive tasks
Must have excellent judgment; independent thinker and resourceful
Team player with a positive attitude
High degree of integrity, professionalism, diplomacy and discretion required
Qualifications

Essential Skills:
Bachelor's Degree or higher in related field with overall 5+ years of experience
IT Support experience working in Unix (AIX, Sun Solaris or LINUX) and Windows environments
Ability to Write (basic) and Debug Shell scripts, batch scripts and Pearl scripts
Considerable experience in writing Database queries for generating capacity, performance reports and Ad hoc reporting, etc.
Experience in supporting ORACLE, Sybase, MEMSQL, HBASE, PHONEIX
Comfortable Working with Code Debugging tools. Debugging JAVA and DB Procedures
Supported Applications deployed in Websphere, Weblogic,
Familiar with Batch Schedulers
Understanding of Distributed architecture
Basic Networking knowledge (Load balancers, Network Protocols)
Working knowledge of Lookup Active Directory Protocol (LDAP) and Single Sign On concepts

Additional Skills (preferable):
Service Now expertise
Experience in Messaging Frameworks
Experience working in Global Application Support Model is preferred


  • Company: Citi
  • Location: Pune MH
  • Added: 4 days ago

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