14 Feb

Systems Analyst Support Jobs Vacancy in Oracle Bengaluru

Position
Systems Analyst Support
Company
Oracle
Location
Bengaluru KA
Opening
14 Feb, 2018 30+ days ago

Oracle Bengaluru urgently required following position for Systems Analyst Support. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.

Follow the online directions, complete all the necessary fields, and provide all relevant information so your application is submitted correctly. When you click the 'Apply this Job' button (open in new window) you will be taken to the online application form. Here you will be asked to provide personal and contact details, respond to employment-related questions, and show how you meet the key selection criteria.

Systems Analyst Support Jobs Vacancy in Oracle Bengaluru Jobs Details:

Systems Analyst 4-Support-180000XM Preferred Qualifications

DBaaS requirement at ACS.

Production DBAs with following skills:

Oracle RDBMS on Versions 11g & 12c

RAC , ASM, DataGuard, RMAN

also Performance/tuning know-how

Good skills on Enterprise Manager / Cloud Control

SUSE / SLES

Exadata

Linux 5 & 6 Virtualization

Certifications and Good Communication skills a must.

Must be willing to work in shifts.

Experience with providing KTs to customers will be a plus

8-10 years experience.

Detailed Description and Job Requirements As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.

As an Advisory Systems Engineer, you are expected to be an expert member of the problem-solving/avoidance team and be highly skilled in solving extremely complex (often previously unknown), critical customer issues. Performing the assigned duties with a high level of autonomy and reporting to management on customer status and technical matters on a regular basis, you will be expected to work with very limited guidance from management. Further, the Advisory Systems Engineer is sought by customers and Oracle employees to provide expert technical advice.

Leading contributor individually and as a team member, providing direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. Because of substantial customer interfacing, a demonstrated ability to work with customers on an independent basis with exceptional communication skills, while consistently achieving the absolute highest levels of customer satisfaction. Both a Bachelor*s and Master*s degree in Computer Science, Engineering or equivalent experience 8 years related experience prior to taking this position. In addition, experience with Oracle*s core products, applications, and tools.


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