09 Feb

Associate Business Analyst Jobs Vacancy in Fidelity Investments Bengaluru

Associate Business Analyst
Fidelity Investments
Bengaluru KA
09 Feb, 2018 30+ days ago

Fidelity Investments Bengaluru urgently required following position for Associate Business Analyst. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.

Follow the online directions, complete all the necessary fields, and provide all relevant information so your application is submitted correctly. When you click the 'Apply this Job' button (open in new window) you will be taken to the online application form. Here you will be asked to provide personal and contact details, respond to employment-related questions, and show how you meet the key selection criteria.

Associate Business Analyst Jobs Vacancy in Fidelity Investments Bengaluru Jobs Details:

Business Unit Overview

DB and HW Operations and Implementations group supports our business partners in the US in servicing corporate / institutional customers in health benefits administration vertical. This involves moving the customers onto the Fidelity platform and supporting their on-going record-keeping needs. This is done through a series of processes, both technical and non-technical, that help a customer to use our products and services.

The Health and Welfare arm of Fidelity provides administration services to more than 30 large customers in the US. This service offering is a part of Fidelity's HR Outsourcing business, which is emerging as the company's driver of growth in future.

Role Description

Under general supervision, the Business Analyst completes analysis in support of the Health & Welfare Annual Enrollment program, fee for service projects, system fixes and other projects as needed. This includes working with the plan sponsor (client) and internal business partners in order to elicit and capture business requirements, acting as the requirements subject matter expert and partner with the configuration, development and quality assurance business partners to ensure the design, development, testing, and production validation phases of the project are completed with high quality.

The Business Analyst will also work directly with plan sponsors (clients) in the course of researching and responding to client research requests. This may include, but not necessarily limited to, explanation of root cause and impact, clarification of business requirements and plan rules, and confirmation of issue remediation.

Working Conditions

  • Usual office working conditions apply.
  • Working hours would be 1 PM to 10 PM since team supports business partners and customers in the US

Roles and Responsibilities

  • The Business Analyst is expected to apply sound business judgement, Fidelity data and systems processing knowledge, and analytical thought processes.
  • Makes tactical decisions based on trends, issues and business implications for assigned projects with some guidance.

  • Analyzes and provides data that assists in decision-making.

  • Interprets problems in terms of business requirements; makes recommendations to modify the system design.

  • Assists in analysis of current processes and makes recommendations for process improvements.

  • Solves a variety of problems, typically of moderate scope and complexity, referring to established policies and procedures

Candidate Description


  • Experience with Project Life Cycle methodologies; exposure to one or more full life cycle projects

  • Strong knowledge of Fidelity’s Health and Welfare end to end business process life cycle and data process flows, plan level provisions, and recordkeeping processes.

  • Strong knowledge of plan level provisions and Fidelity recordkeeping processes.

  • Strong understanding of the HOBS system

  • Strong knowledge of the H&W release process

  • Strong ability to use product-specific tools and system applications


  • Work with the internal business partners to insure interface files meets client or third party business needs.

  • Work with the client and third party vendors for discovery or review meetings.

  • Coordinate interface testing schedules with internal EDT team and client or third party administrator.

  • Validate interface test files with client, or third party administrators.

  • Create or modify interface file requirements based upon requirements gathered with client and third party administrators.

  • Ability to elicit and document high quality business requirements.

  • Strong analytical ability

  • Good interpersonal skills

  • Strong judgment and problem-solving skills

  • Strong testing skills

  • Strong query and reporting skills

  • Strong ability to work effectively with business client and systems staff

  • Strong understanding of scope, requirements, testing, transition, etc.

  • Able to complete advanced root cause and impact analysis.

  • Strong ability to understand end-to-end processes and their interdependencies.

  • Strong ability to evaluate the end-to-end impact of system and process changes and issues.

  • Strong ability to identify, analyze and resolve problems working with Systems and other functional groups

  • Strong understanding of operational controls, procedures and products

  • Strong personal computing skills, including proficiency with Microsoft office products (including, but not limited to, Word, Excel, Access, Project, and PowerPoint). Strong ability to write access queries and may also have SQL query skills.

Behavioral attributes

  • Excellent verbal and written communications skills

  • Strong client facing communication and consulting skill

  • Attention to detail

  • Ability to multitask, prioritize, problem solve and make decisions on competing priorities

  • Task, process and results-oriented

  • Demonstrates accuracy, thoroughness and orderliness in performing work assignments

  • Ability to understand the ramifications of decisions and actions

  • Motivated individual who is able to work independently

  • Interacts effectively with peers and superiors

  • Provides support and cooperation toward achievement of project objectives

  • Able to create and promote a strong partnership with internal business partners.

  • Builds trust with business partners and coworkers facilitating the ability to work collaboratively

  • Strong interpersonal and influence skills

  • Customer service approach to project work

  • Able to interact effectively with all levels of management

  • Bachelor’s degree from a recognized university

  • Technological background would be an added advantage

  • Prior experience in health and welfare domain

  • Previous proven experience for 1-2 years in one or all of the areas of research and analysis, requirements gathering, documentation, testing and validation

  • Client-facing experience for requirements gathering would be an added advantage

Operations Primary Location IN-KRN-Bangalore Job Level :Individual Contributor Education Level :Bachelor's Degree (±16 years) FMR India Business Unit:Enterprise Delivery & Solutions Organization :India BG Job Posting Date :Feb 9, 2018, 5:40:40 AM

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