Associate Business Analyst Jobs Vacancy in Fidelity Investments Bengaluru
Fidelity Investments Bengaluru urgently required following position for Associate Business Analyst. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.
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Associate Business Analyst Jobs Vacancy in Fidelity Investments Bengaluru Jobs Details:
Business Unit Overview
DB and HW Operations and Implementations group supports our business partners in the US in servicing corporate / institutional customers in health benefits administration vertical. This involves moving the customers onto the Fidelity platform and supporting their on-going record-keeping needs. This is done through a series of processes, both technical and non-technical, that help a customer to use our products and services.
The Health and Welfare arm of Fidelity provides administration services to more than 30 large customers in the US. This service offering is a part of Fidelity's HR Outsourcing business, which is emerging as the company's driver of growth in future.
Under general supervision, the Business Analyst completes analysis in support of the Health & Welfare Annual Enrollment program, fee for service projects, system fixes and other projects as needed. This includes working with the plan sponsor (client) and internal business partners in order to elicit and capture business requirements, acting as the requirements subject matter expert and partner with the configuration, development and quality assurance business partners to ensure the design, development, testing, and production validation phases of the project are completed with high quality.
The Business Analyst will also work directly with plan sponsors (clients) in the course of researching and responding to client research requests. This may include, but not necessarily limited to, explanation of root cause and impact, clarification of business requirements and plan rules, and confirmation of issue remediation.
- Usual office working conditions apply.
- Working hours would be 1 PM to 10 PM since team supports business partners and customers in the US
Roles and Responsibilities
- The Business Analyst is expected to apply sound business judgement, Fidelity data and systems processing knowledge, and analytical thought processes.
Makes tactical decisions based on trends, issues and business implications for assigned projects with some guidance.
Analyzes and provides data that assists in decision-making.
Interprets problems in terms of business requirements; makes recommendations to modify the system design.
Assists in analysis of current processes and makes recommendations for process improvements.
Solves a variety of problems, typically of moderate scope and complexity, referring to established policies and procedures
Experience with Project Life Cycle methodologies; exposure to one or more full life cycle projects
Strong knowledge of Fidelity’s Health and Welfare end to end business process life cycle and data process flows, plan level provisions, and recordkeeping processes.
Strong knowledge of plan level provisions and Fidelity recordkeeping processes.
Strong understanding of the HOBS system
Strong knowledge of the H&W release process
- Strong ability to use product-specific tools and system applications
Work with the internal business partners to insure interface files meets client or third party business needs.
Work with the client and third party vendors for discovery or review meetings.
Coordinate interface testing schedules with internal EDT team and client or third party administrator.
Validate interface test files with client, or third party administrators.
Create or modify interface file requirements based upon requirements gathered with client and third party administrators.
Ability to elicit and document high quality business requirements.
Strong analytical ability
Good interpersonal skills
Strong judgment and problem-solving skills
Strong testing skills
Strong query and reporting skills
Strong ability to work effectively with business client and systems staff
Strong understanding of scope, requirements, testing, transition, etc.
Able to complete advanced root cause and impact analysis.
Strong ability to understand end-to-end processes and their interdependencies.
Strong ability to evaluate the end-to-end impact of system and process changes and issues.
Strong ability to identify, analyze and resolve problems working with Systems and other functional groups
Strong understanding of operational controls, procedures and products
Strong personal computing skills, including proficiency with Microsoft office products (including, but not limited to, Word, Excel, Access, Project, and PowerPoint). Strong ability to write access queries and may also have SQL query skills.
Excellent verbal and written communications skills
Strong client facing communication and consulting skill
Attention to detail
Ability to multitask, prioritize, problem solve and make decisions on competing priorities
Task, process and results-oriented
Demonstrates accuracy, thoroughness and orderliness in performing work assignments
Ability to understand the ramifications of decisions and actions
Motivated individual who is able to work independently
Interacts effectively with peers and superiors
Provides support and cooperation toward achievement of project objectives
Able to create and promote a strong partnership with internal business partners.
Builds trust with business partners and coworkers facilitating the ability to work collaboratively
Strong interpersonal and influence skills
Customer service approach to project work
Able to interact effectively with all levels of management
Bachelor’s degree from a recognized university
Technological background would be an added advantage
Prior experience in health and welfare domain
Previous proven experience for 1-2 years in one or all of the areas of research and analysis, requirements gathering, documentation, testing and validation
Client-facing experience for requirements gathering would be an added advantage