Business Analysis Jobs Vacancy in Zensar Technologies Bengaluru
Zensar Technologies Bengaluru urgently required following position for Business Analysis. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.
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Business Analysis Jobs Vacancy in Zensar Technologies Bengaluru Jobs Details:
Data Analyst plays a key role in providing business intelligence and share gap analysis to drive Key SLA’s to improve process and is a conduit between the Operations team and the Data System. He / She has a great amount of influence in providing business intelligence analysis for various project initiatives, across the portfolio. Work collaboratively with business operation leads on internal and external facing projects, which simplify company processes. Analysts suggests solutions to resolve challenges and increase process efficiency.
- Analyze operation data to build correlation and draw conclusion
- Share volume forecast and productivity details on a weekly, monthly and quarterly basis
- Will have high Exposure to Data Analytics
- Create macros to run analysis and simplify the data process
- Keep a track of all the current and historical metrics
- Develop excel and smart sheet templates to capture and simplify data analysis
- Publish weekly and monthly and quarterly performance metrics and identify key changes in the trends for each business and share visuals.
- Publish backlog, CSAT, ALR and other key business metrics on a day to day basis support team leads in driving the SLA’s
- Prepare presentation slides showing key trends
- Identify innovative metrics to improve the process
Preferred Domain Skills
- Order Management life cycle
- Cisco Work experience
Preferred Technical Skills
- Exposure to Data Analytics
- Excel, PowerPoint, Visio
- Problem Solving
- Analytical Skills
- Strong Communication Skills