Delivery Operations Manager Jobs Vacancy in Freshmenu Bengaluru
Freshmenu Bengaluru urgently required following position for Delivery Operations Manager. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.
Follow the online directions, complete all the necessary fields, and provide all relevant information so your application is submitted correctly. When you click the 'Apply this Job' button (open in new window) you will be taken to the online application form. Here you will be asked to provide personal and contact details, respond to employment-related questions, and show how you meet the key selection criteria.
Delivery Operations Manager Jobs Vacancy in Freshmenu Bengaluru Jobs Details:
- Being able to run a delivery team of operator, dispatch and delivery boys.
- Make sure deliveries are made on time
- Administrative duties and paperwork
- Answer calls from the stores and customers assist them with their questions and problems.
- Contact customer to confirm their delivery date, address and product being delivered
- Ensure proper product handling procedures are being followed.
- Support the ongoing development of associates
- Staff recruitment, supervision, development and evaluation
- Proactively seeking opportunities to improve customer satisfaction
- Collaborating with other delivery supervisors,
- Planning and monitoring budgets and expenditures
- Training “Delivery Riders” based in Bangalore (At times in Mumbai & Delhi)
- Should be willing to travel to all locations of FreshMenu
- work directly with customers to resolve issues such as late deliveries, incorrect orders or problems with a particular item
- Experience in Logistics Industry is a must
- Good business application skills (e.g., Microsoft Excel)
- Good communication skills
- Good teamwork skills
- Proven people management skills
Customer Relationship Management (CRM)
Outsourcing Service-Level Agreements (SLA)
Food Communication Deliverables