13 Jan

Monitoring Ticketing Tools Consultant Jobs Vacancy in Infosys Bengaluru

Position
Monitoring Ticketing Tools Consultant
Company
Infosys
Location
Bengaluru KA
Opening
13 Jan, 2018 3 days ago

Infosys Bengaluru urgently required following position for Monitoring Ticketing Tools Consultant. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.

Follow the online directions, complete all the necessary fields, and provide all relevant information so your application is submitted correctly. When you click the 'Apply this Job' button (open in new window) you will be taken to the online application form. Here you will be asked to provide personal and contact details, respond to employment-related questions, and show how you meet the key selection criteria.

Monitoring Ticketing Tools Consultant Jobs Vacancy in Infosys Bengaluru Jobs Details:

Role Designation- Consultant

Responsibilities- • Experience required - 5 to 10 years • Understand Architecture Requirements and ensure effective Support activities. • Good understanding of the technology and domain. • Ability to lead a team towards a desired goal. • Ensure continual knowledge management. • Adherence to the organizational guidelines and processes. * Location of posting is driven by business needs.

Technical and Professional Requirements- * Good team management skills. Effective Communications skills and Time Management Skills. Understanding the Monitoring tools (Dynatrace, App dynamics, Nagios etc.) is required. * Hand on experience on CA/HP Tools. Knowledge on CA Service Desk. Solid comprehension of ITIL standards relevant to IT Service Management. * Experience with CA CMDB. Architecture, Implementation, & Troubleshooting of complex CA Service Desk solutions.

Educational Requirements: BE , BSc , BCA , MCA , MSc
Service Line: UNIT-INFY-Cloud & Infrastrcture Services


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