Director Delivery Excellence Jobs Vacancy in Desk Com Hyderabad
Desk Com Hyderabad urgently required following position for Director Delivery Excellence. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.
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Director Delivery Excellence Jobs Vacancy in Desk Com Hyderabad Jobs Details:
Job Title: Director - Delivery Excellence
Location : Hyderabad
Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. We are the fastest growing of the top 10 enterprise software companies, the World's Most Innovative Company according to Forbes, and one of Fortune's 100 Best Companies to Work for six years running. The growth, innovation, and Aloha spirit of Salesforce are driven by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1/1/1 model, which leverages 1% of our time, equity, and product to improve communities around the world. Salesforce is a team sport, and we play to win. Join us!
A seasoned practitioner of IT processes, quality & metrics. Having a collaborative style to drive cross functional and multi location synergies. Strong understanding based on experience of the Industry best practices and standards such as CMMI, ISO, Six Sigma etc. Job Description -
Starting with a consultative and collaborative approach should be able to throughly understand the 'as-is' scenario across various IT functions
Throughly understand concerns from the teams and areas that need focus and improvements within functions and across functions and geographies
Create a long term vision and charter for the IT delivery excellence function, keeping in mind the CIO's overall vision
Collaborate with Global teams to evaluate current processes, tools and technologies that support various IT teams
Create near term and long term actions to bring about clear and consistent delivery synergies within and across functions
Look beyond incremental benefits and plan towards strategic benefits
Define specific measurements, resources and policies to be adopted
With a partnering approach help teams adopt consistent processes and tools. Drive and measure adoption
Help teams develop and evolve a metrics mind set
Evaluate (and create where required) frameworks such as Capability maturity, Competency assessment, Knowledge transition, cross location hand off mechanisms etc.
Create measures to drive accountability across roles / functions, such that bottlenecks become visible to naked eye
Create a personal brand of a mentor to people from IT Delivery and not as a inspector/gatekeeper Would you like to apply this Job?
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