Administrator Ims Network Voice Jobs Vacancy in Wipro Ltd Coimbatore
Wipro Ltd Coimbatore urgently required following position for Administrator Ims Network Voice. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.
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Administrator Ims Network Voice Jobs Vacancy in Wipro Ltd Coimbatore Jobs Details:
Mandatory Skills:Network Voice Admin Job Description:
Key skills required for the job are:
Network Voice Admin-L3 (Mandatory)
As a Senior Administrator, you should be able to handle first point escalation for all technical and process issues. Provide technical subject matter expertise wherever required. Ensure proper communication and quick resolution as a crisis manager. Plan and schedule Changes, Coordinating with different stakeholders. Perform RCA for Major Incidents related to his / her tower Follow quality / security process defined for the engagement. Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents, Hardware troubleshooting & Vendor coordination Prepare Weekly and monthly status reports. Participate in business meetings with various stake holders on a need basis. Take corrective actions based on the customer satisfaction surveys. Work on the service improvement programs. Effort estimation/reviews on need basis for new projects. Training of new team members. Able to work on Knowledge acquisition and updates to related documents
Minimum work experience: 3 - 5 Years
Preferred experince in Cisco Telephony Roles & Responsibilities:
Minimum Experience Required: 3-5 YEARS
Mandatory Skills: Network Voice Admin
Language Skills: English Language