Expert Technical Support Specifier Tools Jobs Vacancy in Schneider Electric Bengaluru
Schneider Electric Bengaluru urgently required following position for Expert Technical Support Specifier Tools. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.
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Expert Technical Support Specifier Tools Jobs Vacancy in Schneider Electric Bengaluru Jobs Details:
Primary mission is to solve technical problems by answering day-to-day customer escalation issues for Commissioning and Configuration software products. Is also in charge of setting up product information data for CCC purposes and troubleshooting guides & videos on our website – which is especially important in connection with new products launches. In addition, participate in new project development, reviews and technical tests, and help improve service performance, upgrade CCC service tools and processes as well as contribute to customer specific analysis reports.
Technical profile with commercial understanding
- Bachelors degree in Engineering or other technical degree
- In addition, have at least 5-6 years of related experience in expert technical support, field service activities, Specifier activities or in research & development.
- Fluent in English (written and spoken) other languages will be a plus.
As a person, you are independent with strong communication and networking skills. With your solid electrical domain and software understanding, you are able to solve complex problems as well as to explain technical information to others. At the same time, you are flexible and result-oriented and you are able to bridge the gap between the technical sphere and the rest of the organization thereby providing our customers with the best possible service and solutions.
- Strong know-how of Windows operating system
- software basic knowledge: System Information / installation / configuration / back-up / restauration / debugging …
- Know how on troubleshooting tools like Wireshark / mod poll / ....
- Programming languages: C / Dot Net framework / Scripting ...etc
- Strong Electrical & Electronics Domain knowledge (Electrical Components, Single line diagrams, Electrical Schematics, etc)
- Exposure to or good understanding of electrical equipments like Circuit Breakers, Transformers, protection devices, Communication Gateways , Busways & Cabling, Electrical panels,....
- Exposure to Switchboard designing, cable installations etc
- Exposure to Specifier Engineering tools for electrical domain like AutoCAD electrical, E-plan, etc and other Engineering Designing tools like AutoCAD / Draft sight
Primary Location: IN-Karnataka-Bangalore
Unposting Date: Ongoing