17 May

Expert Technical Support Specifier Tools Jobs Vacancy in Schneider Electric Bengaluru

Position
Expert Technical Support Specifier Tools
Company
Schneider Electric
Location
Bengaluru KA
Opening
17 May, 2018 3 days ago

Schneider Electric Bengaluru urgently required following position for Expert Technical Support Specifier Tools. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.

Follow the online directions, complete all the necessary fields, and provide all relevant information so your application is submitted correctly. When you click the 'Apply this Job' button (open in new window) you will be taken to the online application form. Here you will be asked to provide personal and contact details, respond to employment-related questions, and show how you meet the key selection criteria.

Expert Technical Support Specifier Tools Jobs Vacancy in Schneider Electric Bengaluru Jobs Details:

Support technical escalation of Expert Level issues

Primary mission is to solve technical problems by answering day-to-day customer escalation issues for Commissioning and Configuration software products. Is also in charge of setting up product information data for CCC purposes and troubleshooting guides & videos on our website – which is especially important in connection with new products launches. In addition, participate in new project development, reviews and technical tests, and help improve service performance, upgrade CCC service tools and processes as well as contribute to customer specific analysis reports.

Technical profile with commercial understanding

  • Bachelors degree in Engineering or other technical degree
  • In addition, have at least 5-6 years of related experience in expert technical support, field service activities, Specifier activities or in research & development.
  • Fluent in English (written and spoken) other languages will be a plus.

As a person, you are independent with strong communication and networking skills. With your solid electrical domain and software understanding, you are able to solve complex problems as well as to explain technical information to others. At the same time, you are flexible and result-oriented and you are able to bridge the gap between the technical sphere and the rest of the organization thereby providing our customers with the best possible service and solutions.

Qualifications

Technical skills:
  • Strong know-how of Windows operating system
  • software basic knowledge: System Information / installation / configuration / back-up / restauration / debugging …
  • Know how on troubleshooting tools like Wireshark / mod poll / ....
  • Programming languages: C / Dot Net framework / Scripting ...etc

Domain Skills:
  • Strong Electrical & Electronics Domain knowledge (Electrical Components, Single line diagrams, Electrical Schematics, etc)
  • Exposure to or good understanding of electrical equipments like Circuit Breakers, Transformers, protection devices, Communication Gateways , Busways & Cabling, Electrical panels,....
  • Exposure to Switchboard designing, cable installations etc
  • Exposure to Specifier Engineering tools for electrical domain like AutoCAD electrical, E-plan, etc and other Engineering Designing tools like AutoCAD / Draft sight

Primary Location

: IN-Karnataka-Bangalore

Schedule

: Full-time

Unposting Date

: Ongoing


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