14 Feb

Manager Global Network Services Tech Lead Jobs Vacancy in Verizon Mumbai

Position
Manager Global Network Services Tech Lead
Company
Verizon
Location
Mumbai MH
Opening
14 Feb, 2018 30+ days ago

Verizon Mumbai urgently required following position for Manager Global Network Services Tech Lead. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.

Follow the online directions, complete all the necessary fields, and provide all relevant information so your application is submitted correctly. When you click the 'Apply this Job' button (open in new window) you will be taken to the online application form. Here you will be asked to provide personal and contact details, respond to employment-related questions, and show how you meet the key selection criteria.

Manager Global Network Services Tech Lead Jobs Vacancy in Verizon Mumbai Jobs Details:

What you’ll be doing...

In support of the Senior Manager, Network Services, India, plans, directs, manages and oversees the activities and operation of the network team, India including providing carrier relations assistance, peering activations, infrastructure deployment, augments and upgrades, basic, moderate and complex incident troubleshooting and traffic engineering.

Scope of Position

Verizon Digital Media Services (VDMS) is looking for a Technical Lead to join our rapidly growing team in India. We need a senior network engineer with India-specific Internet landscape experience at the CDN level and a firm understanding of provider subject matter expertise for a global network for applications growing at Internet Scale. We want a person with experience leading engineering activities in a global emerging market. As Technical Lead, Network Services, India, you will be responsible for leading the junior members of the India team and influencing the decisions of other highly skilled network infrastructure stakeholders. In addition, you will be responsible for providing guidance on end-to-end delivery of the foundation of the CDN; including capacity management, implementation, automation, maintenance, monitoring, provisioning, standards, process management and change control. Our technical leaders tend to be strong engineers who can dive deep and get involved in addition to being strong people leaders and managers.

Specific Responsibilities

  • Provides technical and professional guidance in the day-to-day management of the network infrastructure in accordance with procedures established by VDMS technical leadership

  • Work with your direct to define and execute on the India infrastructure vision required to scale, configure, support, and maintain all aspects of the global network infrastructure for health and performance 24/7/365. Remain synchronized with other stakeholder teams to leverage universal processes and workflows for a homogenous network services experience

  • Provide ongoing guidance to elevate the Network Services, India resources towards a programmatic/infrastructure-as-code mindset using Development Operations (DevOps) best practices to release reliable and modular automation to achieve maximum velocity in productivity while maintaining reliability and performance with every change made to our Global Infrastructure

  • Identify and communicate opportunities for automation to remove pain points related to: repetiious operational tasks, improved network monitoring tools, configuration generation and standardization, and new circuit and peer implementations

  • Be a mentor to junior members providing them with guidance and support to achieve their career path and leadership growth objectives

  • Responsible for the performance, health, and scalability of entire global network infrastructure on a 24/7 basis to ensure company-wide OKR and KPI objects are met

  • Create clear transparency into the velocity of productivity as well the health and performance of the network by providing Senior Manager, Network Services, India with meaningful and actionable operational metrics

  • Effectively communicate the goals and direction of the Network Services, India org to junior members of network engineers ensuring resource alignment with VDMS’s global network vision

  • Take ownership of required network India issue resolution. Ensure communication of correct urgency and severity to network engineers, internal teams and vendor resources

  • Take accountability to ensure retrospectives and learning review discussions are actionable to ensure implementation of corrective and preventive measures to reduce chance for issue to arise again

  • Work closely with our vendors (e.g. Juniper, Ciena, Arista, etc.) to ensure the support processes align with VDMS network vision and strategy

  • Interface with and maintain open communication with internal leadership stakeholders to ensure we are providing excellent service, and that we are receiving the same level of support in return

  • Work with the NetOps and NOC to drive their resolution of network-related incidents to an acceptable closure rate with appropriate MTTRs tracked and reported to drive continuous improvement.

What we’re looking for...

  • 3 to 5 years of senior level experience in an Internet infrastructure environment

  • At least 3 years of management experience, leading global infrastructure projects

  • Expert understanding of Internet routing, BGP, Ethernet switching, LINUX, and related networking technologies

  • Awareness coding and therefore automation in a network infrastructure environment using Python or other comparable languages, Ansible, and data structures (ie: Yaml/JSON) desired

  • 2 years experience evangelizing and transforming a team of traditional network engineers into a team of resources passionate about CI/CD and infrastructure-as-code

  • High-level, Low-level and site-specific network documentation knowledge required

  • Highly responsible, self-motivated leader passionate about helping their employees succeed and thrive

  • Resource oriented, with the ability to adapt to a constantly changing technical environment

  • Energetic and fast-paced individual who thrives in a high growth, entrepreneurial environment

  • Excellent organizational and follow up skills

  • Strong communicator with the ability to build relationships at all levels of an organization and externally

  • Ethical, fair and of high integrity

When you join Verizon...

You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.


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