Regional Telecom Operations Lead Apac Jobs Vacancy in Dupont Gurgaon
Dupont Gurgaon urgently required following position for Regional Telecom Operations Lead Apac. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.
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Regional Telecom Operations Lead Apac Jobs Vacancy in Dupont Gurgaon Jobs Details:
Vendor/Partners for all aspects of run/maintain support of existing Telecom
environment including networks and firewall according to SLAs and KPIs
management and tracking for internally and externally sourced services.
Manage and review
metrics of the particular competency in order to identify trends, issues and
make the appropriate recommendations, corrective actions.
Problem solving and
tracking for the telecom area in the region, using the global network as
resource to share experience and knowledge and the local resources as
with the global infrastructure leader, the telecom services in that particular
area and in the particular region are up and running 24 x 7.
for incidents impacting sites in the region.
Make sure CWT’s
are set up as appropriate for issues involving more than one vendor.
relationships with the site leaders.
Manage the vendor
in the region for their particular area, including relationships, stewardship,
transfer point to outsource partners.
Capacity utilization and management.
Participate as a
resource in Projects chartered to maintain Service Levels, or for
transformation and Productivity Programs (to improve efficiency/effectiveness
of the Telecom Services, or IT in general)
Vendor/Partners for LCM execution & optimization
PQR resolution/escalation, and RCCA processes
for management and monitoring capabilities are met by providers.
practices are followed.
Vendors/Partners in transition to next-generation capabilities
Work closely with
business partners on requests and support for the full range of needed telecom
documentation on assets and configuration
Perform change /
problem /incident management as per E2E Standard processes (ITIL)
Asset owner and
approver for security access; manages all DuPont-side compliance practices.
Participate in audits as required.
cause analysis for major issues and provide workarounds to ensure business
propose improvement of current practices, policies, procedures or other actions
that result in an enhanced workflow, reduce costs, increase productivity and
end user satisfaction
Skills and Competencies
- Ability to
understand and adhere to Global guidelines and ensure that proper procedures
are being followed. Works very closely with the Telecom Service Delivery and
Solutions Delivery Leaders.
- Knowledge of
information systems terminology, concepts, and practices. In particular, for
telecom (networks and voice)
- Needs to
understand and prioritize technology problems, based on impact to the business.
- Ability to solve
problems in a timely and appropriate manner.
- Expertise in the
use of IT tools, processes and methodologies.
- Knowledge about
the operation of the telecom area
- 8-10 years of
experience in Telecom Operations & administration
DowDuPont (NYSE: DWDP) is a holding company comprised of The Dow Chemical Company and DuPont with the
intent to form strong, independent, publicly traded companies in agriculture, materials science and specialty
products sectors that will lead their respective industries through productive, science-based innovation to meet the
needs of customers and help solve global challenges. For more information, please visit us at www.dow-dupont.com .
The positions represented by this job posting are aligned to one of the three divisions, Agriculture, Materials
Science or Specialty Products, which are expected to separate from DowDuPont into stand-alone public companies.
Information on the division alignment will be provided during the recruitment process.
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